Leader xxxxxxxxxx
001 __ PCLIS00041345
008 __  chi
010 0_ |a957-8829-71-X|b平裝|dNT$300
020 __ |acw|b84009039
050 __ |a100708640
090 __ |a(nbi)b10215268
100 __ |a19950825d1995    k  y0chib09      e.
101 1_ |achi|ceng.
102 __ |acw.
105 __ |ay   z   000yd.
200 1_ |a真正英雄|e服務業尖兵的塑造|f倫. 史勒辛格(Len Schlesinger), 比爾. 佛朗(Bill Fromm)著|g韓定國譯.
205 __ |a第一版.
210 __ |a臺北市|c智庫出版|a[臺北縣]新店市|c貞德總經銷|d1995[民84]
215 0_ |a[2], 341面|c|d21公分.
225 2_ |a企管|v19.
260 1_ |a1995.
410 _0 |12001 |a企管|v19.
454 _1 |12001 |aThe real heroes of business-- and not a CEO among them.
517 1_ |a服務業尖兵的塑造|zchi.
676 __ |a658.8'12.
606 __ |2csh|a服務業.
606 __ |2lc|aCustomer services|xManagement.
606 __ |2lc|aEmployees|xRecruiting.
680 __ |aHF5415.5.
681 __ |a489.1|b8864|v增訂七版.
700 _1 |a史勒辛格|b|c(Schlesinger, Leonard A.)|4
701 _1 |a佛朗|c(Fromm, Bill)
702 _1 |a韓|b定國.
770 _1 |aSchlesinger|bLeonard A.
771 _1 |aFromm|bBill.
801 _0 |acw|b中圖|c19960207|gCCR.
801 _1 |acw|b中圖|c19960207|gCCR.
801 _2 |acw|b中圖|c19960411|gCCR.
856 __ |uhttp://www.triumphpublish.com.tw/|z智庫文化|2http